Customer Service Excellence Program Launch

The initiative provides a comprehensive suite of online training resources designed to strengthen customer service capability across Clare Valley wine and tourism businesses, supporting both new and existing staff while reinforcing the region's commitment to delivering exceptional visitor experiences.

The program includes interactive eLearning modules, practical training resources, podcasts, manager guides and onboarding tools, all accessible through the CVWGA Members Portal.

It represents a significant investment in workforce development and regional collaboration, helping to establish consistent regional messaging, service standards and to strengthen Clare Valley's position as a premium wine tourism destination.

Drinks and light refreshments will be served after the official launch proceedings.

Wednesday 24 June 2026 4:00 PM - 5:00 PM (UTC+09:30)